During this difficult time, we want to assure you that we are still here for your health needs. It is especially important to remember that there are health problems other than COVID-19 that you may need help with and that if you have a medical emergency you still need to access urgent healthcare.  Please do not put off contacting us if you have a medical need, sometimes contacting us can prevent a hospital admission if we can treat you promptly. You can contact us via e-consult or telephone and we will conduct a remote assessment. This may mean we respond to queries via email, phone you or conduct a video consultation with you. 

If you need to be seen face to face we can arrange to do this safely, following national guidance to minimise the risk of infection. We also have the ability to discuss your care with hospital specialists when needed. The hospital is still “open for business” and if you need hospital care we can support you with this.

Outside of our opening hours, if you have an urgent medical (physical or mental health) need please visit https://111.nhs.uk/ or call 111 if you cannot access the website. 

If you develop symptoms of COVID 19 (new, continuous cough, fever ≥37.8) please go online or call 111 directly.

Published: Apr 20, 2020