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Patient Reference Group

Welcome to St Mary's Surgery and Telephone House Surgery

St Mary’s Surgery is a well-established, inner city practice with a list size of approximately 20,000 patients. The practices provides services under a Personal Medical Services Contract (PMS).

The practice team is based in a purpose built two-story accommodation in the St Mary’s district of the city, adjacent to the City Centre and Docks. The practice also provides services from its branch surgery, Telephone House Surgery. Telephone House Surgery is in the historic French Quarter of the City and was opened in February 2009. 


St Mary's Surgery supports domestic abuse victims on White Ribbon Day

Surgery staff will be wearing white ribbons this coming Tuesday in a stand against domestic abuse and violence.

November 25 is International White Ribbon Day, part of a national and global movement campaigning for an end to violence against women across the world. If you’re experiencing abuse or violence from your partner or someone in your immediate family, you can speak to one of us and we will take what you say seriously and do everything we can to protect you from further harm.

Domestic abuse happens in all walks of life and can have a significant and long-lasting impact on whole families and the wider community, as well as victims themselves.

For many victims, the idea of going to the police is just too traumatic. That’s why we’re working with partner agencies to find ways to minimise this impact and encourage more victims to speak out. If you or someone you know has been the victim of domestic abuse or violence, you do not have to put up with it. Help is available. Speak out today.

You can call the police on 101. If you don’t want to talk to the police directly, you can call the anonymous Crimestoppers charity on 0800 555 111.

In an emergency, always call 999.



As a group of dedicated professionals we are committed to providing and promoting excellent health care to all our patients within a caring environment.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


Access to your medical records

The NHS in England are introducing a new electronic record called the Summary Care Record (SCR), which will be used to support your emergency care. For more information click here. This will take you to a website which gives further information about the Summary Care Record – your emergency care summary.

Please read Your medical record and you. Statement of Intent.



St Mary's Surgery is now using SystmOnline which means you can book, cancel and view appointments as well as order your regular repeat medication online. This facility is available 24 hours a day, seven days a week.

For more details on how to make appointments and request repeat prescriptions online click on the icon below or click HERE.




 SystmOnline App for Apple Devices

Want to order repeat prescriptions and book appointments on the go?

Download the SystmOnline App from the App Store NOW!




Text Message reminders



You can now register to receive information by text message on your phone regarding appointments and health care.

If you wish to register for this messaging service please fill out the consent form.


If you have a QR reader on your smart phone you can now access our website on the move.

Just scan the following code onto your phone. 

You can get the QR reader app from iTunes or the Google Play Store.qrcode





(Site updated 25/11/2014)
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