This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Welcome to St Mary's, Telephone House and the Bargate Medical Centre Surgeries  

St Mary’s Group of Surgeries comprises 2 well-established, inner city practices with a combined list size of approximately 24,000 patients. The practice provides services under a Personal Medical Services Contract (PMS).

The main practice team is based in a purpose built two-story accommodation in the St Mary’s district of the city, adjacent to the City Centre and Docks. The practice also provides services from a branch surgery, Telephone House Surgery. Telephone House Surgery is in the historic French Quarter of the City and was opened in February 2009.  In April 2013 we were awarded a contract to manage the GP services at the Bargate Medical Centre. The Bargate Medical Centre is positioned at the rear of the Boots store on Above Bar Street and can be accessed from the store.  

From September 2015 St Mary's Surgery and the Bargate Medical Centre will formally merge services. The Bargate Medical Centre will become a branch surgery of St Mary's Surgery in the same way as Telephone House Surgery. 

Patients who are usually seen by the doctors at the Bargate Medical Centre will continue to be seen at the Bargate Medical Centre although you may be offered appointments at any of the three sites.


As a group of dedicated professionals we are committed to providing and promoting excellent health care to all our patients within a caring environment.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


Access to your medical records

The NHS in England are introducing a new electronic record called the Summary Care Record (SCR), which will be used to support your emergency care. For more information click here. This will take you to a website which gives further information about the Summary Care Record – your emergency care summary.

Please read Your medical record and you. Statement of Intent.


Named Accountable GP for all patients

From the 1st of April 2015 all practices are required to allocate a named accounatble GP to all patients. Our patients have been assigned a named GP and you can find out who this is at your next interaction with the practice. There will be no impact on the service you recieve regarding appointments or which GP you can see. The named GP will not necessarily be the one you see most.


Care Quality Commission

The Care Quality Commission is the independent regulator of all health and social care services in England.

Their job is to make sure that care provided by hospitals, dentists, ambulances, care homes and services in people’s own homes and elsewhere meets government standards of quality and safety.

They would like to hear from patients about the care they have received. 

Details are available from the CQC website link

or visit the CQC website at


St Mary's Surgery is now using SystmOnline which means you can book, cancel and view appointments as well as order your regular repeat medication online. This facility is available 24 hours a day, seven days a week.

For more details on how to make appointments and request repeat prescriptions online click on the icon below or click HERE.




 SystmOnline App for Apple Devices

Want to order repeat prescriptions and book appointments on the go?

Download the SystmOnline App from the App Store NOW!





Text Message reminders




You can now register to receive information by text message on your phone regarding appointments and health care.

If you wish to register for this messaging service please fill out the consent form.





If you have a QR reader on your smart phone you can now access our website on the move.

Just scan the following code onto your phone. 

 qrcode You can get the QR reader app from iTunes or the Google Play Store.


Visit our facebook page - Like our facebook!






(Site updated 07/09/2015)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website