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Welcome to St Mary's Surgery and Telephone House Surgery 

Many apologies but we have a temporary problem with our phone system at the moment. We have engineers working on this today (Monday 6th July) but please bear with us whilst we get the problem resolved.                              

St Mary’s Surgery is a well-established, inner city practice with a list size of approximately 20,000 patients. The practices provides services under a Personal Medical Services Contract (PMS).

The practice team is based in a purpose built two-story accommodation in the St Mary’s district of the city, adjacent to the City Centre and Docks. The practice also provides services from its branch surgery, Telephone House Surgery. Telephone House Surgery is in the historic French Quarter of the City and was opened in February 2009. 

In April 2013 we were awarded a contract to mage the GP services at the Bargate Medical Centre. The Bargate Medical Centre is positioned at the rear of the Boots store on Above Bar Street and can be accessed from the store.  


As a group of dedicated professionals we are committed to providing and promoting excellent health care to all our patients within a caring environment.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


Access to your medical records

The NHS in England are introducing a new electronic record called the Summary Care Record (SCR), which will be used to support your emergency care. For more information click here. This will take you to a website which gives further information about the Summary Care Record – your emergency care summary.

Please read Your medical record and you. Statement of Intent.


Care Quality Commission

The Care Quality Commission is the independent regulator of all health and social care services in England.

Their job is to make sure that care provided by hospitals, dentists, ambulances, care homes and services in people’s own homes and elsewhere meets government standards of quality and safety.

They would like to hear from patients about the care they have received. 

Details are available from the CQC website link

or visit the CQC website at


St Mary's Surgery is now using SystmOnline which means you can book, cancel and view appointments as well as order your regular repeat medication online. This facility is available 24 hours a day, seven days a week.

For more details on how to make appointments and request repeat prescriptions online click on the icon below or click HERE.




 SystmOnline App for Apple Devices

Want to order repeat prescriptions and book appointments on the go?

Download the SystmOnline App from the App Store NOW!





Text Message reminders




You can now register to receive information by text message on your phone regarding appointments and health care.

If you wish to register for this messaging service please fill out the consent form.


If you have a QR reader on your smart phone you can now access our website on the move.

Just scan the following code onto your phone. 


You can get the QR reader app from iTunes or the Google Play Store.qrcode


Visit our facebook page - Like our facebook!






(Site updated 06/07/2015)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
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