Repeat Prescription Requests - COVID-19 National Emergency
There will be some slight changes to the way repeat prescription are ordered. Prescriptions need to be requested electrionically and we still require 3 working days for us to have your prescription ready for the pharmacy. Please download the NHS app to be able to order your prescriptions directly from us electronically.
Do not stockpile medication by requesting more medication than you would normally need. If you are unable to use the NHS app or use SystmOnline to order medication, please fill out an e-Consult request. You could ask a family member or relative to complete an e-Consult request on your behalf.
If you have been asked to self-isolate, and do not have access to a computer you can phone the surgery after 11 a.m. The reception tream will be pleased to asist you in ordering your medication. Please note, we cannot accept prescription requests over the telephone for those who are able to use the NHS app, SystmOnline or our e-Consult facility as this will overwhelm our telephone lines. Please use this system responsibly.
As you will not be able to come to the surgery to collect your prescription up will be asked to nominate a pharmacy for receipt of your electronic prescription.
Published: Jan 1, 2020